Privacy Policy

Effective Date: 12 May 2025

This privacy policy applies to the Transboards app (hereinafter referred to as "the App") developed by Maxwell Mufaro. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

  • Personal Information: Name, age, email address, phone number, physical address
  • Location Information: Used only when needed to find or track loads/trucks
  • Camera: Used for face capturing when doing KYC
  • Device Information: Device model, OS version, IP address
  • Usage Data: Feature usage, crash reports, user interaction logs

2. How We Use Your Information

  • To create and manage your user account
  • To enable bidding, booking, and communication between users
  • To improve performance, fix bugs, and deliver a better user experience
  • To send important notifications and service-related updates

3. Data Sharing

We do not sell or share your personal data with third parties except:

  • When required by law or legal processes
  • With trusted service providers (e.g., Firebase, Google Play Services) to support core functionalities

4. Data Retention

We retain your personal information for as long as your account is active.
You can delete here https://transboards.co.zw/delete-account
or by contacting us at:
Email: info@transboards.co.zw
Phone: +263782963328.

5. Security

We take appropriate security measures to protect your data, including encryption and secure storage. However, no method of transmission over the Internet is 100% secure.

6. Children’s Privacy

This App is not intended for children under the age of 18. We do not knowingly collect information from users under this age.

7. User Rights

  • You may request access to or deletion of your personal data
  • You may withdraw consent for data processing at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately.

9. Contact

If you have any questions about this Privacy Policy, please contact us at: https://transboards.co.zw/contact
Email: info@transboards.co.zw
Phone: +263782963328

By using the App, you consent to the collection and use of your information as described in this Privacy Policy.

Last updated: 12 May 2025